Managing Change through Internal Communications
November 13 - 15, 2018
Chicago, IL
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Wednesday, November 14 • 10:45am - 11:20am
Implementing a Change Management Strategy to Help Your Employees Adapt and Embrace Organizational Change - Kaiser Permanente

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Humans are hard-wired to resist change. But the way resistance manifests varies greatly from individual to individual. Whether you’re facing anger, apathy, or absence, being prepared with a proactive resistance management plan is your first step in the journey to win those hearts and minds.

Drawing on examples from Kaiser Permanente’s change transformations, this session will help you:

  • Understand where resistance truly comes from
  • Identify and understand the different types of resistance you may encounter
  • Put together a proactive resistance management template for your next change program

Jennel McDonald, Communications Manager
Kaiser Permanente

avatar for Jennel McDonald

Jennel McDonald

Senior Communications Consultant, Kaiser Permanente
My 12 years of strategic marketing communications work has rooted me firmly at the intersection of community development and brand awareness. I love applying weaving digital marketing, social media, business development, brand management, and employee engagement best practices together... Read More →

Wednesday November 14, 2018 10:45am - 11:20am CST
Fairmont Chicago Millennium Park 200 N Columbus Dr, Chicago, IL 60601, USA